1) Me & Mom aims to be the leader of accessible and quality private health services to the communities of the North Bangalore and beyond. The hospital embraces the Ikigai corporate philosophy, the Ikigai way which underpins our Quality Management System and the way we manage our business.
2) To work in partnership with our patients, their families and careers, involving them in decision making about their treatment and care and encouraging them to participate fully by listening and supporting them to express their needs and wants and enabling them to maintain the maximum possible level of independence, choice and control.
3) To involve other professionals in the care of our patients where it is in their best interest, providing an informed choice to suit the patient’s needs in respect of referrals.
4) To continually improve healthcare services to patients through learning, monitoring and auditing
5) To take care of our staff, ensuring a competent and motivated team with the right skills and training to do their jobs and to protect them against abuse.
6) Increase the range of services wherever there are opportunities to meet an area of customer need and demand, on financially viable basis
7) Provide a safe and therapeutic environment for all patient, staff and visitors
8) Increase overall satisfaction rates of patients, employees and visiting medical officers
9) Achieve financial and human resource key performance indicators
10) Maintain clinical indicators at par with peer hospitals
11) To promote the benefit of the patients of the Health Centre – without distinction of gender, race, colour or political, religious or other opinions or characteristics of individuals – by encouraging development and quality of health promotion and health care services